Accessibility

Entry

• Entrance for disabled persons: 4 EUR
• On presentation of a disabled identity card with the mark B, admission is free for one accompanying person.
   

Guided tours

• We regularly offer guided tours for the blind and visually impaired as well as wheelchair users. Sign language interpreters are also available. You will find the current dates in our calendar of events.
• Our booking service will be happy to advise you on group bookings: T +49 (0)721 926-6520, service@landesmuseum.de
• Hearing aids can be connected to the radio system used in guided tours with induction loops. Wearers of in-ear and behind-the-ear hearing aids as well as individuals with implants can thus participate.
   

Mobility

In the museum

• The entrance to the museum can be accessed without using stairs.
• The exhibition areas are also completely accessible. In addition to the palace tower, the collection exhibit Schloss und Hof [Palace and courtyard] and the film experience in the palace tower are currently excluded. The lift is located in the left stairwell (West stairwell).
• Portable seating in the form of lightweight folding chairs is available to visitors throughout the entire premises.
• Wheelchairs and walkers are available for hire for the duration of your stay. Please reserve these before your visit: T +49 (0)721 926-6542.
• There is an accessible toilet on the ground floor in the left stairwell (West stairwell). This toilet is not DIN-compliant and can only be used to a limited extent by wheelchair users.
• A DIN-compliant toilet is located at the back of the special exhibit on the ground floor. This is only accessible for the duration of special exhibits.

Parking

• There is a disabled car park  in front of the management building next to the palace. Access is via the entrance from Zirkel; the barrier is opened via the intercom or T +49 (0)721 926-6542.
• Schlossplatz underground car park, open 24 hours a day